Front of House Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Job Description
Contessa Hotels are currently seeking enthusiastic individuals to join our teams at the Hillbark Hotel & Spa, Wirral, for its Food & Beverage department.
As a member of this team, you will play a crucial role in delivering exceptional service within our 5 star, 2 AA Rosette Riviera Restaurant, lounge and bar areas as well as to over 100 weddings and bespoke events across the year.
The ideal candidate will:
- Work as a hands on member of the team, communicating with kitchen, events and other departments, ensuring all standards are met with attention to detail
- Show enthusiasm and passion for delivering exceptional levels of customer care with an approachable and friendly manner
- Assist in maintaining the tidiness and cleanliness of the front and back of house areas of the hotel
- Assist in preparations and set-up for meetings and events
- Have the ability to work under pressure and multitask
- Have the ability to work under own guidance
- Have a positive “Can Do” attitude, a willingness to learn new skills and exceed the expectations of even the most discerning costumer while delivering excellence in service and hospitality!
- Possess a smart, pristine appearance to adhere to the company's uniform/presentation standards
It's preferable for you to have some experience in either bar, restaurant or banqueting but we are willing and committed to train and develop the skills of any candidate with a desire to learn, succeed and thrive in this industry where no 2 days are ever the same!
You need to be committed to join our team and to help us grow.
This is a full-time post, five over seven days per week for which you are provided with a full-time contract and numerous benefits and perks.
Part-time, fixed-hours positions may be considered - please enquire upon application.
Please note that the hours of work more often than not include weekends, and there will be late finishes on wedding and event functions, hence a flexible approach to work is essential.
Salary is dependent upon experience/or meets national minimum/living wage.
Job Type: Full-time
Job Types: Full-time, Permanent
Salary: Up to £24,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- On-site parking
Supplemental pay types:
- Tips
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House Assistant roles across Hillbark Hotel & Spa's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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