Visitor Centre Assistant
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Position Overview & Specifications
Hillside Shire Horse Sanctuary, West Runton
Full time (40hrs) per week, 5 days over 7 including weekend working
Fixed Term contract (March 27th – October 31st )
We are looking for staff to join our team at Hillside Shire Horse Sanctuary in West Runton during our 2023 Open Season, to assist in the smooth running of our Animal Friendly (vegan) Cafe, our Gift Shop and Holiday Accommodations
Duties to include but not limited to:
- Cafe: Serving customers, preparation of food, maintaining cleanliness, record keeping
- Gift Shop: Serving customers, completing various paperwork, maintaining cleanliness, stock replenishment
- Holiday Accommodations: All aspects of cleaning and housekeeping, completing checks, ensuring all accommodations presented to high standards for guests
Qualities/Skills required:
- Must possess a genuine interest in animal welfare and willing to promote this
- Good standard of English and Maths
- Excellent written and verbal communications
- Excellent customer service skills with a friendly approach
- Able to work effectively within a team environment and alone
Possesses a “can-do”, flexible and practical “hands-on” attitude to work
- Ability to undertake manual handling
- Takes pride in tasks undertaken and ensures duties are carried out efficiently within the required time-frames
- Excellent time-keeping and attendance to work
Full driving licence desirable
Job Types: Full-time, Fixed term contract
Contract length: 10 months
Benefits:
- Company pension
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cromer: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 27/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Visitor Centre Assistant roles across Hillside Shirehorse Sanctuary's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,732 - £22,039 bracket, including retirement vesting and health parity.
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