Operations Manager
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Position Overview & Specifications
Operations Manager (Hotel GM)
Holbrook Manor is a Georgian country house and health club set in 20 acres of lawned gardens and ancient woodlands on the borders of Somerset, Dorset and Wiltshire.
Going through exciting renovations this year to become a new hotel, we are looking for a strong operator to help us launch the new hotel and F&B operations in October as well as having a dotted line to our new health club with café and function room. This is a key role in our structure and has the opportunity to grow into a GM role
As Operations Manager you will ensure an effective operation by delivering exceptional customer service and leadership.
To be successful in this role you must have proven experience as an Operations Manager, strong F&B and a real passion for Hotels and hospitality.
You will be responsible for the entire operation including Food and Beverage, Rooms and Guest Experience. Your role is to enforce standards and guarantee a consistently high-quality guest experience.
What’s In It For Me??
- Onsite parking, meals on duty are a given
- A range of other benefits including referral scheme, annual cash rewards for birthdays and work anniversaries, discounts and stays across the group
Job Type: Full-time
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Employee discount
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Wincanton, BA9 8BS: reliably commute or plan to relocate before starting work (required)
Experience:
- Operations management: 1 year (required)
Work Location: One location
Expected start date: 01/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Manager roles across Holbrook Manor's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,000 - £45,000 bracket, including retirement vesting and health parity.
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