Hotel Receptionist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for a new team member to join our Reception team at Holiday Inn Derby - Riverlights in the city centre on a casual basis, with an hourly salary of £10.00.
The role:
- You'll officially be known as a Guest Service Assistant (GSA) and you could be the first person a guest meets at our hotel so you’ll need to be friendly, professional and confident
- You'll primarily be working on Reception, greeting and checking guests in and out, answering the phone and assisting with any guests queries or complaints
- You may also turn your hand to helping out in the bar, restaurant or conference facilities
About you:
- You're someone who can really shine in a busy setting, who is comfortable meeting new people and who is passionate about customer service
- Experience in a similar role would be an advantage, but not a must. We are looking for the right person to join the team
- Flexibility to work mid and weekend is required as the hotel is a 24/7 operation
If you're outgoing, can be flexible around shifts and are looking to join a welcoming team then we'd love to hear from you!
Job Type: Zero hours contract
Salary: £10.50 per hour
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- DERBY: reliably commute or plan to relocate before starting work (required)
Experience:
- hospitality or hotel: 1 year (preferred)
Work Location: In person
Reference ID: GSA- Reception
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist roles across Holiday Inn Derby Riverlights's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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