Assistant Manager
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Position Overview & Specifications
You probably recognize the name Holland & Barrett as a well-known high street store, but did you know that things are changing pretty quickly and we're on an exciting journey?! We have a vision to become a leading player in the global health & wellness industry. Our high street stores are the heart of our business and are truly going from strength to strength! We're looking for an exceptional Assistant Store Manager to become part of our inspirational team.
Wellness begins with you, start your journey today.
Salary THE JOBIn our larger stores, we support our teams by having an Assistant Manager as well as a Store Manager. You will be second in command, on hand to support your manager and your team in all areas of the store. Whether you're a supervisor already, an assistant manager looking for more, or if you simply feel ready to take that next step up, this could be the opportunity you're looking for.
It's a stepping-stone into a career path that could take you all the way within Holland & Barrett. All of our Assistant Managers complete our fantastic “Qualified to Advise” and level 2 operational training, to help turn them into shopfloor superstars! We will give you responsibility, train you in all areas of running a successful store and, when you're ready, we will help you move up into a Store Manager role.
Your key responsibilities include:
- Partner with the Store Manager in order to build a high performing team by recruiting, coaching, training, motivating and developing your brilliant store team to shine even brighter
- Be totally customer-centric, delighting our customers all the time
- Understand and increase the financial performance of your store by making sure that you're all over sales targets as well as payroll and other costs.
- Making sure that there's enough stock that's displayed correctly so that our customers can come in and find just what they need
To be successful, we'd like you to show us that you have:
- Excellent communication and proven people management skills and the ability to lead and motivate the team in all situations
- Great teamwork skills so that you can support your manager and develop your team
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, drive and enthusiasm
- Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living
- The ability to complete regular computer-based training to ensure exceptional product knowledge
We want you to become a wellbeing expert and we take your career, learning and development seriously
Stay healthy with staff discounts on qualifying Holland & Barrett store and online purchases
No one likes paying delivery charges, so we have free staff delivery on Holland & Barrett online purchases
Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers
We all need a little help sometimes, so we offer an exclusive free employee assistance programme for confidential help and advice
Different Monthly incentives are available (varies in different stores)
✈️ Your wellbeing is paramount so you can get away and take 28 Days Holiday (pro- rata) per year
We have loads of Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed
- Division: Retail Stores
- City: London
- Country: UK
- Job Type: Full Time
- Number of Hours: 38.75
- Working Pattern: Flexible working hours.
- Contract Type: Permanent
- Closing Date: 7 March 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Assistant Manager roles across Holland & Barrett's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,360 - £29,029 bracket, including retirement vesting and health parity.
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