Administrator / Carer

Home Instead Romford is the only OUTSTANDING CQC rated Home care provider covering both boroughs, Havering and Barking & Dagenham.

We’re seeking to recruit some great new care workers to join our existing team, people with the right values and attitude to work for us – could this be you?

Our main priority for this role is to find people with the right attitude and behaviours to match our own!

You don’t need to have previous experience in this field, nor do you need qualifications to get started – we’re happy to work with you to help you become an excellent care worker right from Day 1.

An exciting new opportunity has arisen for a full-time administrator/carer who will share our core values, ethos and passion for delivering high-quality care. We are recruiting an energetic, dynamic and caring administrator/carer for this role to maintain and develop our home care services for Home Instead Romford, Hornchurch, Rainham & Dagenham.

The Role

. You will be majority office based with outbound visits as and when required.

• Support with office administration
• Liaising with health care professionals involved in our clients care
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on internal software.
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Support and mentor Care Professionals.
• Complete support visits and competencies with Care Professionals
• Provide support to the Client Experience team.
• Maintain regular contact with clients and Care Professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.

Level 3 NVQ in Health and Social Care or equivalent.

• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Be organised and flexible to meet the needs of the business.

Home Instead encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure and reference checks.

Please call Kiran Agrawal on 01708 395040 Monday - Friday between 9am-5pm; if you would like to discuss this position.

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