Cafe Staff
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Position Overview & Specifications
This Restaurant is a brand new restaurant with incredible scenic views, located in Homeleigh Crediton Garden Centre. We are looking for applicants to join our new team and continue the already positive growth we have made as a restaurant.
This role is to ensure customers’ expectations of all food, beverages and customer service are exceeded. This may include, but not limited to any aspect of the restaurant operation including service, food preparation, equipment, facilities, cleaning, health and safety, along with any other reasonable task to be undertaken.
Key Responsibilities
- To provide hospitality to all users of the restaurant.
- To be an active and supportive team member, contributing in a constructive manner and treating all team members and customers with fairness and courtesy.
- To work in a way that is consistent with the Company’s vision.
- To provide excellent customer service, serving customers promptly, courteously and with a smile.
- Ensuring that food and drink served to customers is of a consistently high standard and is well presented.
- To develop knowledge of products and share that knowledge with the team
- Maintain a clean & tidy environment in the restaurant and preparation areas including washing up.
- To assist in the set up, set down and cleaning of the restaurant and kitchen according to procedure on a daily basis and as required.
- To assist the Line Manager with the preparation of food and customer orders.
- To be responsible for the cash handling processes within the restaurant.
- Undertakes regular administrative tasks where necessary
- Carries out other tasks as required by the Department Manager, General Manager, in line with the overall purpose of the post and the nature of Homeleigh Garden Centre.
Health and Fire Safety
- To fully comply with all Health and Safety and Food Hygiene regulations and compliance of Company Health & Safety Procedures at all times.
Essential
- Proven working experience in retail sales
- Heart for hospitality
- Strong communication skills
- Positive with a can do attitude
- Willingness to be flexible
- Attention to detail
- Enjoys working with others as a team and receptive and listens to others
- High standards of personal and food hygiene
- Commitment to great customer service and aims to exceed customers' expectations
- Solid communication and interpersonal and telephone skills and Basic administration skills
- Appreciates the unique nature of Homeleigh Garden Centre and able to work as a team.
- Proven ability to work effectively without direct supervision and shows initiative and is self-motivated
- An honest and reliable individual with a polite manner, and a calm and professional attitude
- A team-player who is personable and has the ability to communicate effectively with people at all levels both internally and externally
- Able to sustain a proactive worth ethic throughout the day
Person Specification
Willing to work flexible hours as regular weekend, Bank Holiday is required.
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Shift:
- 8 hour shift
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Cafe Staff roles across Homeleigh Garden Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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