Call Handler - Exeter
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Here’s a fantastic opportunity to join Hospiscare as a Call Handler in our Clinical Co-ordination Centre at Searle House, Exeter EX2 5JJ!
Healthcare Assistant - Hospiscare Band 3: £20,061 – 21,597 per annum pro rata
Part time – 22.5 hours/week, 3 days over 7, 8am starts and 6pm finishes
As a Call Handler in our Clinical Co-ordination Centre, you will be a first point of contact for patients, carers and healthcare professionals calling the charity. Liaising with registered nursing staff, Clinical Nurse Specialists and wider community teams, you will ensure patients are prioritised appropriately.
Why consider joining Hospiscare?
Benefits include:
- Keep your NHS pension
- Free staff parking
- Career development opportunities
- Flexible and compassionate workplace
- Wellbeing and mental health support
Full job description and person specification
Closing date: Sunday 19 February 2023
Interviews: Weeks commencing 20 & 27 February 2023
Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.
Job Type: Part-time
Salary: £20,061.00-£21,597.00 per year
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Call Handler - Exeter roles across Hospiscare's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,061 - £21,597 bracket, including retirement vesting and health parity.
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