Court Manager
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Position Overview & Specifications
Connect with our residents. Make a difference. Accelerate your career.
This vacancy is perfect for an individual seeking to make a positive difference to society, through the provision of housing for older people of modest means.
Naturally a relevant qualification would be useful for the role, but where this isn’t in place, we will support your personal development to achieve your CIH qualification.
Sharing our values and showing the right behaviours are what matter most to us. You will have a positive pro-active attitude, challenge where needed, connect with residents, and be transparent in all that you do.
Our properties allow people to live independently but provide them with a community. We believe in constantly improving and providing a consistently excellent service that empowers all of our residents.
We believe that a good work life balance is important for you and the service you deliver, so we try to minimise travelling through the use of technology. There may be occasions where you are asked to travel though, so a willingness and ability to do so is required.
By joining us, you won’t just receive a competitive salary and access to a range of company benefits. You will also receive the support you need to achieve your career aspirations, including a Chartered Institute of Housing qualification.
This role will give you a broad range of experience! One day you may be arranging for the repair of a boiler, the next facilitating an event for residents or consulting over changes to rules in communal areas.
Reporting to the Operations Manager, you will have a pivotal role in making your retirement housing court more than just a place to live – a community.
We encourage our employees to consider a nine-day fortnight with compressed hours where this suits them.
The benefits
At Housing 21 we’re proud to be actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive:
Pension scheme- Holiday pay
- Holiday purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support to progress and develop
If you require more information before applying for this role, please see the attached job profile.
About Housing 21
Housing 21 is a leading provider of Extra Care and Retirement Living for older people of modest means. We have over 20,000 properties, work with 240 local authorities across England and provide 38,000 hours of care every week.
We are one of just two percent of organisations to hold the Investors in People Platinum standard and there has never been a better time to join us as the organisation continues to make a positive difference to society.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Next Steps
If you share our passion to provide an excellent and essential service for older people, then please apply!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grantmaking & Charitable Foundations
Based on transatlantic hiring benchmarks for Court Manager roles across Housing 21's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grantmaking & Charitable Foundations.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,830 - £27,830 bracket, including retirement vesting and health parity.
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