Telephone Interviewer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
An office based Telephone Interviewer required to work for SMSR Ltd, a medium sized company based in the heart of Hull and prides itself on delivering a quality product to the public sector. We specialise in police, local government and health based research conducting telephone interviews with members of the general public asking questions about their experience of the service provided.
You will have an excellent telephone manner, be confident speaking with people and want to work as part of a small friendly team helping to provide evidence based solutions to improve the delivery of public services.
Hours will generally be 10am to 8pm Monday to Thursday.
DBS clearance will be required as part of the employment offer.
Job Types: Full-time, Permanent
Salary: £9.00-£10.42 per hour
Benefits:
- On-site parking
Schedule:
- 10 hour shift
Experience:
- Customer service: 1 year (preferred)
- Telephone: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Telephone Interviewer roles across HRME's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £9 - £10 bracket, including retirement vesting and health parity.
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