Business Management Senior Associate Operations

Some careers open more doors than others.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Business Management Senior Associate, Operations.

In this role, you will:

• You will be working between OD&S CoS, OD&S Leadership Team (LT) and Global Head of OD&S - liaise with senior management across OD&S and broader Operations as required to deliver OD&S objectives; building relationships at a senior level and influencing for positive outcomes
• Proactively identify and anticipate issues for CoS that might impact delivery of OD&S Leads objectives
• Support the delivery of financial planning, forecasts as well as help support delivery headcount forecasts, hiring and location strategy.
• Maintaining role profiles, job descriptions, organisation designs, troubleshooting, problem solving for any challenges across OD&S.
• Support design and execution of OD&S people and communication priorities and also assisting with the delivery and execution of strategic projects and change initiatives to achieve OD&S objectives
• Support CoS in management of OD&S and HSBC profile and perception through appropriate internal & external engagements incl. communications and engagement strategy, diversity and inclusion and leadership exchanges
• Working with Operations HR & Comms – creating and reviewing key messages, scripts and announcements as well as supporting calibration during pay and performance review cycle across OD&S Leadership Team and supporting in-role promotions within Global Operations

To be successful in this role you should meet the following requirements

• Strong knowledge of Global Operations and DBS in general
• Ability to articulate and synthesise complex issues concisely and in simple language to support problem analysis
• Strong background in financial/analytical reasoning, including being able to contextualise financial data into business activities and conclusions
• Proven experience of positive, challenging interactions with senior executives

The base location for this role will be 8 Canada Square, London with hybrid working

You’ll achieve more when you join HSBC.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.