ROOM SERVICE SUPERVISOR
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Position Overview & Specifications
Summary
Room Service Supervisor - New Hotel Opening!
We are delighted to be advertising for a Room Service Supervisor / Team Leader at Hyatt’s newest UK hotel located in London Blackfriars.
About Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars is a Grade II listed hotel located in the heart of the City, offering 204 stylish guest rooms and suites. Buried in the heart of the historic Square Mile directly outside Blackfriars station, close to St Paul’s Cathedral, the Tate Modern and Shakespeare’s Globe Theatre. The Grade II listed hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. Opening November 2022 the hotel will boast a conference floor with 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and tasks related to the Room Service Supervisor / Team Leader role include
- Connecting with guests upon arrival as well as through memorable goodbyes
- Assisting with guest requests throughout their stay
- Maximising revenue opportunities through up selling
- The role includes supervising and training the Room Service team members, as well as assisting and cooperating with management to the smooth and efficient running of the department
- Responsible for all Room Service functions throughout the shift
- Coaching and supporting the team to consistently achieve the highest standards of guest service
Benefits of the Room Service Supervisor / Team Leader role include:
- 12 complimentary nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- F&B Discounts of up to 50% in selected Hyatt UK Restaurants & Bars
- Dry cleaning of business clothes
- Complimentary meals on duty
- Workplace pension scheme
- Continuous Learning & Development opportunities
At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of a large, stable, international Hyatt family which has over 1100 hotels in over 70 different countries and is recognised as a UK Great Place to Work Company!
If this sounds like the Room Service Supervisor / Team Leader role for you then please apply today!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for ROOM SERVICE SUPERVISOR roles across Hyatt Regency London Blackfriars's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £23,832 bracket, including retirement vesting and health parity.
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