IT User Support Technician
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Job posted date: 25/04/23
End date: 24/05/23
Reference: INET/ITuser/AprMay23
Salary: 22841 to 25000 per annum
Helpdesk duties including working on assigned IT support tickets in line with service desk SLA's
Supporting users and computers in a Microsoft Active Directory Server 2016/19 environment (Physical and Virtual).
Maintain and keeping IT asset registers up to date the tools
Maintaining all aspects of the IT hardware and
Carrying out administrative tasks on the Office IT
Candidate will provide helpdesk support and maintenance across multiple areas with different IT systems and platforms under the direction of the IT Network Manager and Deputy Network Manager.
Job Types: Full-time, Permanent
Salary: £22,841.00-£25,000.00 per year
Benefits:
- Company pension
- Flexitime
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Hounslow: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: INET/ITuser/AprMay23
Expected start date: 05/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT User Support Technician roles across I-NET Software Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,841 - £25,000 bracket, including retirement vesting and health parity.
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