Account Manager

We are looking for an Account Manager to support our ambitious growth plans for IAND. We are in a phase of rapid growth and we are looking for talent to join our amazing team to solve problems, shape our product and fast track our growth.

About IAND

IAND is an award-winning design-led company transforming Supplier Relationship Management. We reduce risk, improve performance and support the drive to Net Zero across 25K supplier relationships and £12B spend.

Supply chains are becoming increasingly complex, with the need to track carbon and social impact data. Supply chains are increasingly seen as a source of opportunity and growth, through partnerships with innovative SMEs.

Integrating multiple data sources, IAND provides visibility and reporting on supply chains, individual suppliers and projects. Collaboration features enable project teams to innovate on opportunities and provide 360 feedback. IAND supports companies big and small work together and thrive.

The IAND team is truly diverse across age, ethnicity, background and gender. We live our values of honesty, quality, teamwork, communication and respect in everything we do. Our team enjoys what we do and how we do it as well as good food and a bit of competition over darts or mini-golf.

We are backed by world class VCs including those behind Shazam, Zoopla, and LoveFilm and focus on responsible business.

Why join our team?

• We love great design: bringing the best UX from B2C to enterprise customers.

• We are a people business. It is why people join. Why people stay.

• We are scaling. This gives you the opportunity to shape your career, try new things and expand your skills.

• Everyone listens. Everyone has a voice. Everyone shapes IAND.

• & it is just a brilliant team.

What we’re looking for

A commercially minded Account Manager to help manage the sales process, supporting growth within our existing client accounts and converting new customers from pilots to scaled implementations.

What you'll be doing

Supporting new business

• Maintaining and reporting on our sales pipeline

• Developing content for IAND sales resources and proposals

• Creating and tracking business cases

• Supporting pilots and ensuring they convert into scaled implementations

• Feeding back insights from customer meetings to inform our product roadmap

Growing our existing client accounts

• Organising & supporting customer meetings to discuss partnerships and new opportunities for growth

• Building trusted relationships with senior clients

• Working closely with business development teams within our existing accounts to develop joint opportunities

• Supporting the development of proposals

We work as one team!

• Working with other teams to deliver on our quarterly goals

• Managing the interface between the sales and customer success teams

• Capturing & sharing ideas on improvements to our product & ways of working

Key skills

• Business development and key account management within enterprise organisations

• Communication skills, written and verbal

• Project management

• Collaboration and teamwork

• Working in a fast-paced environment

• Honesty, integrity, and enthusiasm

• A degree, or equivalent experience

• The ability to learn new skills, be proactive and adapt to changing business needs

Preferred skills:

• Experience of working with clients in the Engineering, Built Environment or Infrastructure Sector

Benefits

• A competitive salary (£50-60K) and pension scheme

• A generous holiday allowance of 30 days to take whenever you want + bank holidays

• Equity opportunities

• Flexible working. We expect you to work from the London office a minimum of 2 days / week to support team working and development.

• Practically unlimited career progression opportunities

• Working with lovely, smart people, solving real problems for grateful clients

To apply, simply email jobs@iand.com (including the role in the subject line) with your CV and any other information you think might be helpful.

All applicants must have a valid UK right to work.

Mostly office-based role, with some room for flexible working

Note: We do not use recruitment agencies and no responses will be given to unsolicited approaches from organisations of this type.