Client Relationship Manager

If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare and Global Medics to work as a Business Development Manager.

Medacs Global Group are recruiting for a Client Manager for our Workforce solutions division to work on a hybrid basis out of our London offices.

You will be engaging with the client on all aspects of the contract, developing strategic relationships to understand the client temporary staffing challenges and match services to alleviate and improve those challenges.

Here's some of the key responsibilities:

• Take ownership of all client requirements and acting as a senior point of contact for all client/supplier queries
• Manage and develop senior client relationships
• Attend regular client review meetings, completing a detailed account plan after each meeting to communicate the key action points and feedback to all internal customers
• Monitor and review performance against SLA requirements by analysing fill rates and expenditure
• Liaise closely with colleagues offering contract support and advice
• Analyse client and market trends to identify opportunities and areas for development
• Work with the marketing team to identify sponsorship and advertising opportunities
• Liaise with colleagues from other areas of the Workforce Solutions business to highlight new business opportunities and develop joint strategies
• Manage agency relationships
• Ensure timesheets and billing is handled in a prompt manner
• Deal with any account and reporting issues

WHY MGG

When joining MGG you will have access to a range of benefits that we have on offer:

• 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
• Paid volunteering day
• Company pension and life assurance
• Wellbeing support through an Employee Assistance Programme
• A voluntary mentoring programme
• Reward and recognition quarterly awards
• Excellent induction plus ongoing training and development
• Clear career paths
• Blended working from home and the office

ABOUT US

We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

Medacs Global Group is a leading global healthcare workforce solutions provider. We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

Established in 1990, we have an enviable reputation for providing high quality locum, temporary and permanent doctors, nurses, allied health professionals, clinical assessor and care workers. We are the largest provider of locum doctors to the NHS and largest supplier of specialist healthcare managed services outside of the United States.

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand, the Medacs Global Group and as a member of Impellam Group, our teams are part of a global community of over 2,500 people.

The MGG family is welcoming, innovative and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.