Product Owner

Company Overview

IMS (Insurance and Mobility Solutions) is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving – Safer. Smarter. Greener.

Description

The Product Owner is a key role within the Product Development team, by working with multiple cross functional teams to prioritize and define product features. Specifically working closely with Product Management and Engineering teams, they will align product features and deliverables with the product roadmap and corporate strategic objectives

Specific Responsibilities and Accountabilities:

• Manages multiple products while facilitating the development of new features and functionalities.
• Acts as a key partner with assigned lines of business to understand high level business goals and relative priorities.
• Collaborates with business operations to assist in the detection, diagnosis and resolution of defects as they relate to owned products.
• Works within an agile product delivery model and drives the scoping for product improvements including development of business cases, supporting metrics, business requirements, and product specifications.

• Oversees user acceptance testing and supports go-to-market planning in order to gain successful customer engagement and product adoption.
• Reviews product regularly and has the authority to accept or reject features or changes.
• Working alongside analytical team partners, ensures success measurement plans are executed and outcomes are communicated to the necessary stakeholders.
• Writes narratives, use cases, user stories and requirements to enable the product planning process.
• Delivers quality documentation including customer journeys, use cases and technical diagrams.

• Develops, monitors, evaluates and standardizes key metrics and product analytics to improve technical (performance, reliability, scalability) and customer / business performance, fostering a culture of data-driven decisions across internal stakeholder groups.
• Participates in agile ceremonies with product scrum team as required.
• Prioritizes feature list items from the product backlog to suit business needs whilst considering development capacity.
• Manages the support process from root cause analysis to resolution in order to address bugs and identified gaps.
• Regularly reviews and maintains written documentation to ensure products are functioning as designed, accurate information is being presented, system issues are properly reported, and product releases are properly tested prior to a production release.

• Leads "build vs buy" trade-off decisions where applicable

Knowledge, Skills & Experience

Essential

• Experienced with end to end product ownership, with the proven ability in delivering results in a complex environment
• Experience developing products in an Agile environment, which a strong understanding of agile software development methodologies, values and procedures.
• Ability to effectively translate customer opportunities into product and technology dependencies.

• Demonstrated product portfolio with the proven ability to delivery through the full product lifecycle.
• Proven ability to drive projects forward and effective communication and collaborate with multiple cross functional teams.
• Proficient in Microsoft Word, Excel, PowerPoint, Jira, and Confluence
• Bachelor’s degree in a technical field
• Previous industry experience in telematics, UBI and/or a SME technology company is preferred

Desired

• Understand basic principle of UI design for mobile
• Analytics / Firebase knowledge

Other Contextual Information/Special Features:

• Due to the geographical nature of the role, availability outside normal Canadian or UK hours may be required
• Due to the nature of this role travel to client sites will be required
• Due to the nature of this role travel to IMS UK offices may be required

Why should you join us?

We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times!

• • Flexible remote working options
  • Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing
    
  • 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!
  • Employee Assistance Program and an enhanced maternity/paternity package
  • We want to see you grow and do great things! We’re committed to your personal and professional development
    
  • Funded training opportunities and a dedicated online learning platform
  • Management coaching programs
    
  • Corporate Gym Membership
    
  • Auto- Enrolment Pension & Private Medical Insurance
    
  • Cycle to Work and Car Maintenance Salary Sacrifice discounts!
  • Discounted Employee Mobile Phone contract
  • Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards
  
  

Plus more!

Please note all Offers of Employment with IMS are subject to reference including Criminal Disclosure checks and role-specific background checks.

Even if you do not meet all of the above criteria, please consider applying! If you have any questions, do not hesitate to get in touch with our HR team, at hr@ims.tech