Ad Operations Manager

Incisive Media is an entrepreneurial and creative, digital-facing organisation on the cutting edge of media. Working in our core markets, sustainability and financial services, we provide analyst-grade insight, business intelligence and content to specialist networks of business professionals around the globe.

We are passionate about our people, products and customers and our values are at the heart of our business; they define us, and they are how we conduct ourselves both as a company and as individuals.

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Our values are summed up as; integrity, teamwork, innovation, trust, good judgement, passion for our work, curiosity and an entrepreneurial spirit.*
If these are aligned with your values, then keep reading.

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Overview of the role:*

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Type of employment*: Permanent Full-Time
Industry: Media
Function: Ad Operations
Location: London, Covent Garden, Hybrid working

The Ad Operations Manager is responsible for the fulfilment and successful delivery of our digital advertising campaigns across the business, and any associated optimisation and reporting tasks, whilst delivering first-class service to all stakeholders. You will be comfortable working with internal sales, marketing & editorial teams and communicating directly with clients, agencies & suppliers where required, You will oversee campaign delivery from beginning to end for our portfolio of brands across all relevant platforms.

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Key tasks & responsibilities:*

• Undertake daily campaign fulfilment requests, proactively monitoring, reviewing & setting priorities according to business need, volume & urgency.
• Provide campaign & availability reporting insight that both meets the needs of clients and supports the business to make best-informed decisions & proposals.
• Maintain campaign-related delivery schedules across all applicable platforms.
• Ensure best practice guidelines & standards are upheld to drive operational efficiencies & consistencies.
• Provide subject matter expertise surrounding campaign deliverables, whilst optimising & troubleshooting campaigns were applicable, to enable maximum performance output.
• Build strong relationships across the business, identifying commercial opportunities that the business can capitalise on.
• Play a key-role surrounding growth of the Ad Operations function across the business, supporting additional resource in place that supplements the function.

What we value:
Knowledge

• Strong background in Google Ad Manager a must.
• Experience with Google Analytics, Salesforce and any email marketing suites a bonus.
• Good working knowledge of HTML & JavaScript.
• Proficient in Microsoft Excel.
• Proven track record of digital experience in online publishing, digital agency or equivalent.

Skills & abilities

• Strong analytical approach and attention to detail.
• Excellent verbal & written communication skills.
• Excellent organisational skills.
• Ability to prioritise a busy workload, and work quickly & accurately in a dynamic environment.
• Ability to build relationships with internal teams & external sources.
• Proven success in troubleshooting and resolving problems.

Experience

• Experience working in a comparable Ad Operations role would be advantageous.
• A B2B background desirable, but not essential.

What you can expect from us:

As well as working with the most interesting, talented and fun people, we operate a culture where success is recognised. You will be supported throughout your career, tailoring your development through management support, internal & external training courses and on the job training. Based in a fantastic location in Covent Garden, you will also have access to numerous retail discounts!

We also offer a range of benefits including:

• A rewarding environment where success is recognised
• Excellent training and development programmes
• Hybrid/remote working
• Pension scheme with 5% employer contributions
• Life assurance scheme
• Voluntary Private Medical Insurance
• 25 days annual leave, increasing to 30 days
• Health Cash Plan for those everyday healthcare costs
• Savings on items from Currys/PC World via our SmartTech Scheme
• Cycle to Work scheme
• Discounted Gym rates
• Retail discounts saving you money on essential & everyday purchases
• Employee Recognition Scheme to recognise your colleagues with rewards
• Employee Referral Scheme
• Employee Assistance Programme (EAP) for extra support if things get tough
• IMFoundation - making a different by supporting our 4 charities

Plus a number of flexible salary sacrifice benefits…

All souls are welcome at Incisive Media

As an equal opportunity employer we hire, develop and retain the best people regardless of their social background, age, sex, ethnicity, religion/belief or disability and to make use of their talents.

At incisive Media we value everyone as an individual. We recognise that everyone is different and have created a work environment where we treat everyone fairly and in a consistent way and promote a culture of respect and dignity, to create a company that’s the right fit for every person inside of it.

Job Type: Permanent