Junior ICT Technician
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Position Overview & Specifications
Salary: £20,048.08 – £21,759.73
Hours: 37 hours per week,
Location: Exeter
Closing Date: 12/07/2023
About the role
The Junior ICT Technician will join a small team that supports the delivery of ICT Services across the organisation. This hands-on role will involve excellent customer services skills, providing full support and maintenance of the ICT infrastructure. The focus of the role is user facing but will include some server and telephony support. Working with the Business Systems Manager and ICT Technician you will provide hardware and software support on a day-to-day basis, ensuring the organisation has up to date, secure, and reliable IT systems and network.
Working Pattern
The Junior ICT Technician is a full-time role (37 hours per week), 52 weeks of the year. We are happy to discuss a flexible working pattern with the successful applicant.
About you
You will be good with both people and computers. You will have an abundance of patience as you will often be helping somebody who is speaking on behalf of someone else. You will need to be able to identify problems quickly and have an eye for detail. You must have a flexible approach to your work, with the ability to move from one task to another quickly. You will have good diagnostic skills and happy to make reasoned decisions to resolve issues.
To be successful in the role you will need good IT skills. These are like to be gained through a good IT education with practical experience, or from experience in a similar role.
How we say thank you:
- 6 weeks annual leave plus 8 bank holidays (pro rata for part time hours)
- occupational sick pay scheme from day 1
- paid medical appointments
- comprehensive training and development
- onsite café
- access to discounted shopping
- on-site free parking
- 24-hour employee assistance programme
- “death in service” life assurance and group accident cover
- Free Flu vaccinations
- cycle to work scheme
- contributory pension scheme for eligible staff
More information and how to apply
We’d love to have a chat with you about the role or show you around our main site in Exeter. Just contact our friendly HR team on hr@infocus-charity.org.uk
To start your application, please . We can’t accept CV’s, but to make things even easier, we’ve made our application form available for download.
We’ve also put together a handy guide to help you complete your application with confidence. By taking the time to complete the form thoroughly, you’ll greatly increase your chances of being shortlisted for a role at InFocus.
Remember, we can only consider complete applications, so please don’t hesitate to reach out to our HR team if you have any questions or need assistance.
We look forward to hearing from you!
Closing date: 12th July 2023
Interviews to take please on: 19th July 2023
Equality, diversity and safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check and references. Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.
It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
Eligibility
To be eligible for this position, we require candidates to either hold British citizenship or have the right to work in the UK. Unfortunately, we are unable to sponsor applications from candidates who do not currently possess the right to work in the UK.
Short Enquiry Form Please fill in our quick enquiry form below and we’ll get in touch to talk more about this role. Alternatively, you can straight away. Please note we do not accept CVs.Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior ICT Technician roles across InFocus Charity's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,048 - £21,760 bracket, including retirement vesting and health parity.
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