Event Box Office Staff
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Position Overview & Specifications
We are looking for enthusiastic and friendly individuals, with experience working in the box office team at events or venues to join our team.
2023 is looking to be our best and most exciting event season to date!!
We work with some of Scotland’s best events and festivals including Kelburn Garden Party, FLY Open Air, Otherlands Festival, and Skye Live; not to mention a host of pop-up events in Glasgow and beyond.
We are currently recruiting for two roles:
- Box Office Supervisors - Responsible for overseeing the box office team - dealing with difficult customer enquiries; supporting the scanning team with any issues; reporting appropriately to Event Management.
- Box Office Staff - Serving customers (scanning tickets; checking names from a digital list; bagging phones or applying stickers to phones; selling limited allocation of tickets and providing information to the public regarding the event).
These roles will be a fixed-term contract from 13 June - 29 August 2023.
You will be working at one Glasgow-based event in the City Centre for an extremely high-profile event.
Person Specification:
- You must have experience working in a box office environment and be able to deal with a potentially high volume of enquiries.
- You must be a fluent English speaker
- You will be a naturally friendly and outgoing person who can talk to anyone and build a rapport with them
- You will be interested in the arts, cultural, and music & events scene within Glasgow and wider Scotland
Our team is our biggest asset!
Aside from the opportunity to work alongside great people, you will also benefit from the following:
- We are a Real Living Wage Employer
- Pay is fortnightly on a PAYE basis, you will accrue holiday pay as your work
- Automatic Workplace Pension Scheme Enrolment (for those eligible)
- On-site training
- Employee Assistance Programme
Good luck with your application!
Pay Rates:
- Box Office Supervisors: £14.00 per hour (PAYE)
- Box Office Staff: £11.00 per hour (PAYE)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Event Box Office Staff roles across Inhouse Stewards Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £14 bracket, including retirement vesting and health parity.
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