Operations Administrator

Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it? If so, read on, as we’re looking for an Operations Administrator to join our Network team!

What’s our story?

At InPost we’re on a mission to be the leading out of home delivery provider in the UK. Make no mistake, out-of-home delivery is set to reshape e-commerce and we’re at the forefront.

Our growing network of 5000 smart lockers make it easy to collect, return or send parcels in seconds – no sorry we missed you slips, no queues, no fuss, 24/7. Whether you're shopping at Tesco, taking the tube at Raynes Park or simply popping to the corner shop for milk, out-of-home delivery means logistics on your own terms.

To smash it at InPost, you need to be passionate, ego-free and up for a challenge. We’re on a journey, come join us! Those who succeed, embrace the adventure we’re on and rise to the challenge with an agility and mindset to break through barriers as we realise our ambitions.

About the role:

An exciting opportunity for an Operations Administrator to join the Network Health team at InPost UK. Working in a time sensitive, fast paced environment, this role will be focused on ensuring that all aspects of the asset movements across internal and external stakeholders are managed within accurate timescales, this role will also support the Network Health team with the daily duties.

Key Responsibilities

• Creating, updating & maintaining documentation, spreadsheets, and presentations
• Compiling weekly/monthly reports
• Raising purchase orders for stock
• Managing stock levels internally & externally to ensure stock availability is always safeguarded considering lead times and raising appropriate stock orders,
• Handling inbound & outbound stock tracking using company systems
• Maintaining records for all transactions, invoices, and any reconciliation
• Updating supplier information ensuring stock is sourced from recommended suppliers.
• Auditing suppliers on monthly/quarterly basis
• Ensuring regular updates are included on internal operating system where parts are required.
• Supporting Network Health team with daily tasks, including updating the ticket system
• Ad hoc field related requests
• Review and update asset documentation
• Responding to other team’s stock enquiries
• Maintaining and organising the stock area, ensuring all parts are labelled and stored correctly
• Building and maintaining strong relationships with part manufactures

Key Skills:

• Advanced knowledge of MS Excel and other MS Tools
• Parts Ordering Experience 1-2 years
• Understanding of electrical and mechanical engineering
• Good understanding of reading schematics
• Time management skills and the ability to prioritise their workload effectively
• Customer service skills
• Problem-solving skills and the ability to come up with creative solutions to issues
• Responding to other team’s stock enquiries
• Able to work with a team, take direction from others and collaborate effectively
• JIRA Operating System - optional

We love to reward our people for the great work they do:

• Competitive salary plus 10% annual bonus
• 26 days holiday + 1 volunteering day
• Hybrid working + home office set up scheme
• Amazing offices in Soho and Hemel Hempstead
• Work from anywhere scheme (up to 4 weeks per year)
• Dog friendly offices (each Friday)
• Rail discount schemes
• Private health insurance
• Enhanced paternity and maternity leave
• Flexi-benefits platform new for 2023

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-minute chat with our Talent Acquisition Specialist. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.