Visitor Services Assistant
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Position Overview & Specifications
Join Our Team as a … Visitor Services Assistant
Base: Museum of Cannock Chase
Salary: £20,253 per year, pro rata
Hours Required: 1095 hours per year.
Due to the nature of the service this post is required to work more hours during the summer months and less during winter. As a minimum the post is required to work 41.25 hours a fortnight during the winter months.
Contract Type: Annualised Hours - Permanent
The Role …
Inspiring Healthy Lifestyles is a charitable organisation which aims to inspire people to choose healthy, active and creative lifestyles. We are looking for a committed and enthusiastic person to join our front of house team at the Museum of Cannock Chase. You will provide visitors with a friendly welcome and go above and beyond with any assistance and information they require, whilst ensuring the integrity and security of the museum collections and facilities.
Key Responsibilities:
- To provide a high-quality front of house service
- To provide a warm welcome and be the first point of contact for visitors
- To ensure the day-to-day operation of the front of house runs safety and smoothly
- Help to keep the integrity and security of the museum collections and facilities
- To provide a supervisory role at weekends
- Assist with providing safe and enjoyable events and activities to our visitors
Why Join Us …
We are looking for great people to join us on our mission and in return we offer a range of staff benefits including:
- Free gym memberships
- Staff benefits platform including discount shopping vouchers
- Cycle to work scheme
- Employee Assistance Programme
- Eye care vouchers
- Sick pay
- Pension Scheme
Closing Date: 30 March 2023
Job Types: Part-time, Permanent
Salary: £20,253.00 per year
Benefits:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 30/03/2023
Reference ID: IHL - M006
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grantmaking & Charitable Foundations
Based on transatlantic hiring benchmarks for Visitor Services Assistant roles across Inspiring healthy lifestyles's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grantmaking & Charitable Foundations.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,253 - £20,253 bracket, including retirement vesting and health parity.
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