Hotel Shuttle Driver
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Position Overview & Specifications
We treat our team like family and our guest like royalty!
At the InterContinental London – The O2, we are passionate about exploration and discovery.
Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.
Hotel Shuttle Driver Up to £22,000 per annum plus service charge*
We treat our people like family and our guest like royalty!
We are looking for a Hotel Shuttle driver who will represent our brand by delivering and exceeding our guest expectations.The Hotel Shuttle driver will ensure the smooth and efficient operation of the service.
The Hotel Shuttle driver will most of the time be the first and/or last contact for the guest, therefore demeanour, friendliness, approachability and attentiveness are of utmost importance.
Duties and Responsibilities:
- To transport guests from the local area to the hotel and offer assistance with their luggage at the same time.
- To be available at the hotel entrance at all times when not on a trip, offering shuttle service in the local area to departing guests and assisting all guests with any other help they might need when existing the hotel.
- To liaise with the Concierge for any guests’ pick-up requests from the closest station (North Greenwich, for example) to the hotel and to attend to those in due course.
Who we are looking for:
- PCV licence category D1 essential.
- Previous guest exposure in the similar position is desired.
- Excellent knowledge of the local area in order to be able to advise and direct guests and customers of the hotel.
- Approachable, professional and service orientated.
- Clean and Full British driving license.
What do we offer?
- A competitive salary.
- Quarterly service charge.
- 28 days paid holiday with an extra 5 days, following 5 years’ service.
- Discount in Food & Beverage Departments in The Hotel.
- Earn £5 when a Customer/Guest mentions you in Trip Advisor.
- Wellbein
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Hotel Shuttle Driver roles across InterContinental London - The O2's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £22,000 bracket, including retirement vesting and health parity.
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