ICT Support Technician
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Position Overview & Specifications
Full-time, permanent
Starting salary between £20,000 and £23,000 per annum (depending on your skills, qualifications and experience), plus the option to join a defined contribution pension scheme, life cover, school fee remission (after 3 years’ service) and free use of the School’s swimming pool and gym.
Required as soon as possible.
7.5 hours per day, Mondays to Fridays, throughout the year, typical working hours 8.30 am – 4.30 pm.
We are looking for a suitably qualified and experienced ICT Support Technician to join our ICT department. You will be responsible for providing support on the ICT Helpdesk, giving advice and guidance to users, and monitoring and maintaining the School’s ICT infrastructure.
We would expect you to have an understanding of the latest trends in ICT and the ability to diagnose and resolve complex technical issues.
Experience in an ICT helpdesk environment is essential, together with a high level of ability using Windows 10 or 11.
Further details and an application form (to be returned by noon on 14 March 2023) available from our website www.ipswich.school/vacancies or contact us on(01473) 408300.
Ipswich School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the job, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.
Job Types: Full-time, Permanent
Salary: £20,000.00-£23,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Gym membership
- Life insurance
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
Expected start date: 03/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for ICT Support Technician roles across Ipswich School's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £23,000 bracket, including retirement vesting and health parity.
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