Head Waiter/Waitress
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Position Overview & Specifications
The Role: Head Waiter/Waitress
The Restaurant: ISSHO
The Location: LEEDS
The Salary: Competitive Salary
Why work for us:
- Top rate industry leading pay
- Discount in all of our restaurants β 40% off all day, every day
- Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
- Wagestream β access to the Wagestream money management app that lets you track your earnings throughout the month, instantly access up to 40% of your pay as soon as you earn it and save directly from your salary
- Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
- Access to WeCare β a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more
- Free tasty and healthy meals on shift
- Employee of the Month scheme
- Long Service Awards
- Holiday that increases with length of service
- Access to our training platform D&D Connect with resources to develop your skills and knowledge
- An optional paid day each year to give back and volunteer
- Recommend a Friend scheme
Who we are:
At D&D London we are passionate about all thingβs food and drink. We strive to deliver quality in everything we do, each time we do it. With 45 diverse venues across 7 cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by Des Gunewardena and David Loewi, our eponymous D and D, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglinoβs, 20 Stories and our South Place Hotel. With further expansion across the group planned in the upcoming years, this list of top destinations is only set to grow!
Issho combines exceptional service, high quality cuisine, unique menus and a stunning setting. It is the place to come together for a truly unique experience, complete with private dining, its own destination bar and a stunning terrace. The menu features authentic Japanese cuisine and matched with an extensive sake menu in the famous kori bar.
A bit about what you will be doing:
We are looking for a phenomenal Head Waiter/Waitress who will be highly enthusiastic and open to new challenges. You will be friendly, welcoming and ready to grow with the business. You will be looking after and motivating the commis team to achieve the best possible results and deliver an unforgettable experience to all guests.
You must have a genuine passion for what you do and bags of personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues.
If you are interested in discussing the Head Waiter/Waitress role further, please get in touch with us without delay!
INDFOH
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Head Waiter/Waitress roles across Issho's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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