IT-Support (m/w/d) - 1441
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Zur Verstärkung unseres Managed Service Teams suchen wir einen IT-Support-Techniker (m/w/d).
Aufgaben- Bereitstellung von Supportleistungen am Standort
- First- und Second-Level-Support für Anwender im Bereich Windows-Client, MS Office und Standardsoftware
- Mobile Device Management und Hardware-Support sowie Konferenzraum- und Meetingraum-Support
- Koordination von Hardware-Reparaturen mit externen Dienstleistern
- Unterstützung im Staging, Deployments und Asset-Management
- Unterstützung für Server- oder Netzwerkthemen vor Ort
- Erfahrung im Field Service oder Hard-/ Software-Support
- Gute Kenntnisse in der Fehleranalyse in Windows-Client-Umgebungen (OnPrem)
- Grundlegendes Wissen in Netzwerk- und Servertechnologien (z. B. Verkabelung, Neustarts, Patchen)
- Hohe Serviceorientierung, Teamfähigkeit und proaktives Handeln
- Sehr gute Englischkenntnisse in Wort und Schrift, Deutschkenntnisse von Vorteil
- Reisebereitschaft und Führerschein
- ITIL-Zertifizierung von Vorteil
- Persönliche Zusatzleistungen, flexibel auf deine Bedürfnisse
zugeschnitten – z. B. Jobticket, JobRad, Gympass oder andere
Zusatzleistungen, die individuell vereinbart werden können - Sehr gutes und angenehmes Betriebsklima in einem dynamischen und internationalen Arbeitsumfeld
- Eine offene Kommunikationskultur mit flachen Hierarchien und schnellen Entscheidungsprozessen
- Unterstützung bei der beruflichen und persönlichen Weiterentwicklung
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Helpdesk
Based on transatlantic hiring benchmarks for IT-Support (m/w/d) - 1441 roles across ITconfig/all GmbH's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Helpdesk.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £55,000 bracket, including retirement vesting and health parity.
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