Residential Concierge
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Position Overview & Specifications
Job description
Jackson Sims Recruitment are currently seeking a full time Residential Concierge for a permanent position at a luxury residential estate in East London.
Key Responsibilities:
- You will be responsible for the day to day security needs of the residential building as well as all communal areas of the building
- Providing a high level of customer service at all times to residents, guests and external contractors
- Liaising with and supervising contractors undertaking works on-site
- Undertaking building patrols to ensure the security of the building and to report any maintenance problems to the Property Manager
- Assisting residents with queries
- Recording any incidents that occur and responding to requests quickly and effectively
In order to meet our clients expectations you must be:
- Extremely well-presented
- Polite and well-mannered
- Diplomatic and discreet
- Proactive and enthusiastic
- Security minded
- A strong problem solver
- Customer orientated
- A good communicator
SIA license is essential.
Hours: 56 hours per week - 4 on 2 off - days and nights
Previous experience working as a security officer would be desirable and experience in customer facing roles is essential. All successful candidates must be able to provide excellent references and be willing to undergo full vetting checks.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
By applying for this advert, we may forward your CV to the client, please visit www.JacksonSimsRecruitment.comfor information on our privacy policy. Jackson Sims Recruitment, experts in property & people.
Job Types: Full-time, Permanent
Salary: £12.36 per hour
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- East London: reliably commute or plan to relocate before starting work (required)
Experience:
- residential concierge: 3 years (required)
Licence/Certification:
- SIA (required)
- Driving Licence (required)
Work Location: One location
Reference ID: Residential Concierge Security - East London
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Residential Concierge roles across Jackson Sims Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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