Residential Security Officer

Job description

Jackson Sims Recruitment are currently seeking a full time Residential Security Officer for a permanent position at a large luxury residential estate in North West London.

Hours: 11am to 11pm / 4 on 4 off roster

SIA license is essential.

Key Responsibilities:

• Patrol inspections for buildings, commercial business, car parks and external routes as per prescribed routes and frequency as per your schedule from the Duty Manager
• Completing the patrol inspection reports and providing to office coordinator for review – any urgent issues to be raised immediately
• Responding to noise complaints
• Investigating short let properties online
• Patrolling the development and picking up litter to keep the site clean and tidy
• Issuing letters to offending apartments reference washing on balcony, door mats in communal parts, etc
• Updating lease contraventions spreadsheet with supporting evidence and documentation
• Answering phone calls and emails in a professional manner
• Weekly inspection of The Spa
• Assisting Concierge when necessary
• Removing dogs from podiums / playgrounds / parks
• Stopping ball games in podiums / playgrounds / parks
• Carrying out parking usage / availability
• Putting up and removing notices / letters within communal areas
• Posting of letters / notices / updates / fines / newsletters etc
• Placing and removing traffic bollards / cones as per Duty Managers / Night Supervisor instruction
• To inspect stains and damages of communal areas when reported and send photos and description via site pro app to the duty manager / head of operational support
• During the silent hours changing bin bags in common areas and picking up litter
• Monitoring and reporting of non-permitted vehicles within the car parks and labeling with illegally parked stickers
• Resetting of emergency door / gate release buttons
• Investigating fire alarms and resetting if appropriate
• Monitoring and reporting of commercial bin usage / misuse
• Attending events eg: Concert in the park and providing support where required
• Aiding and supporting emergency services if called to the development or as directed by Duty Manager / Night Supervisor
• Any other ad hoc duties or reasonable management requests
• Carry out a full and complete investigation of adverse events / criminal issues including CCTV clips and footage to support investigation. This includes witness statements
• CCTV operations and investigations
• Covering and doing the concierge duties during the silent hours as directed by the Night Duty Manager

In order to meet our clients expectations you must be:

• Extremely well-presented
• Polite and well-mannered
• Diplomatic and discreet
• Proactive and enthusiastic
• Security minded
• A strong problem solver
• Customer orientated
• A good communicator

Previous experience working as a security officer and experience in customer facing roles is essential. All successful candidates must be able to provide excellent references and be willing to undergo full vetting checks.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.

By applying for this advert, we may forward your CV to the client, please visit www.JacksonSimsRecruitment.com for information on our privacy policy. Jackson Sims Recruitment, experts in property & people.

Job Types: Full-time, Permanent

Salary: £25,000.00 per year

Schedule:

• 12 hour shift
• Day shift

Ability to commute/relocate:

• North West London: reliably commute or plan to relocate before starting work (required)

Experience:

• security: 1 year (required)
• residential security/concierge: 1 year (preferred)

Licence/Certification:

• SIA (required)

Work Location: In person

Reference ID: NW Lnd - SIA