Enforcement Officer - Newport
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Position Overview & Specifications
EMPLOYED Enforcement Agent - to cover Newport
Unlimited Bonus!
An exciting opportunity has arisen for a permanent, employed Enforcement Agent to cover Newport and surrounding areas. This role offers a chance to be out and about, meeting people from all walks of life, with no 2 days ever the same! We offer a basic salary with unlimited bonus, flexible working hours and job security.
The right candidate will need to be confident, self-motivated and eager to succeed. If this sounds like you, apply now!
Key Responsibilities
- Planning and organising your own workload
- Visiting residential and commercial properties to negotiate and collect the full outstanding debt
- Establishing financial circumstances and capturing key employment/income details
- Where the debt cannot be paid, organising and supervising the removal of goods
Essential Skills
- Full UK driving licence
- Flexibility with working hours
- Excellent communication skills
- Assertive and confident
- Results and target driven
- Ability to work well under pressure
- Effective organisation and time management skills
- Self-motivated and eager to succeed
Successful candidates will need to undergo a BPSS (Baseline Personnel Security Screening) check prior to any offers of employment. This check verifies identity, UK right to work, employment history and unspent criminal convictions.
Desirable Previous Experience
- Experience in the debt collection / enforcement industry
- Experience of working in a target driven role
- Law enforcement experience
- Military experience
- Field based / lone working experience
Jacobs provide an extensive training programme and new recruits will gain a recognised industry qualification therefore previous experience is desirable but not essential.
All new recruits are assigned a dedicated mentor in the field who will offer ongoing support and guidance throughout the initial training period and thereafter.
Salary & Benefits
- £20,000 basic salary up to £32,000 OTE
- Monthly unlimited performance-related bonuses
- Average bonus payments paid whilst on Holiday (up to 20 days pa)
- 35 hours per week, flexible working hours
- Fully expensed company car provided (also available for personal use)
- Mobile Phone, iPad and Video Badge provided
- A generous holiday allowance
- Pension
- Eye Care Vouchers
About Us
A family run firm with the right qualities and ethos at the centre of all that we do, Jacobs have been established since 1959 and are now the largest independently owned enforcement agency in the country working extensively with over 185 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS.
The main debt types we collect include unpaid: -
- Council Tax
- Non Domestic Rates
- Road Traffic PCNs
- Court Fines
We are currently accredited with an Investors in People Silver award and our forward thinking approach for innovation ensures we continually develop and improve all aspects of our services.
Our Culture
Everything we do is shaped by our Core Values: Fairness, Advancement, Collaboration and Excellence. These values form the foundations of our relationships with debtors and clients, but they also shape how we measure and reward the performance of our employees.
Jacobs is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity.
Job Types: Full-time, Permanent
Salary: £20,000.00-£32,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Are you in arrears with your council tax?
- Do you have any outstanding CCJ's?
- Are you eligible to work in the UK?
- How long have you held your full UK driving licence?
- What is the first part of your home postcode?
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Security & Protective
Based on transatlantic hiring benchmarks for Enforcement Officer - Newport roles across Jacobs Enforcement's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Security & Protective.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £32,000 bracket, including retirement vesting and health parity.
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