SPAR Falsgrave Road - Post Office Assistant

SPAR Falsgrave Road - Post Office Assistant
Contract Type: Permanent Hours of work: 25 Hours Per Week Location: SPAR Falsgrave Road, 97-107 Falsgrave Road, Scarborough, YO12 5EG Salary: Competitive
Job Overview
A Bit About Us James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.
G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s. We are looking for a committed and enthusiastic individual to join our team as a post office clerk.
More About the Role As a Post Office Clerk you will be required to work as part of our post office and retail store driving customer service; excellent interpersonal and communication skills are essential for this role as you will be working closely with the customers and other members of your team to maximise sales. Although sales are important we want our customers to enjoy visiting our shops and ultimately come back again, it is your job to provide help and assistance to the customer and ensure they find everything they need whilst they are in our store. Product knowledge is essential for you to respond to customer enquiries and also make appropriate recommendations.
Here’s What You Can Expect to be Doing

• Maximising sales by delivering excellent customer service
• Controlling costs and waste
• Till operation and cash handling
• Selling financial products and services to meet targets
• Selling stamps and dealing with letters and parcels
• Paying out pensions and benefits
• Processing bill payments, car tax payments, vehicle registration, and passport and driving licence applications
• Selling travel insurance and foreign currency
• Controlling and replenishing stock levels
• Maintaining security within the store according to Company procedures
• Ensuring that all store standards including customer service, health and safety are maintained.
• General cleaning duties
• Maintaining and updating administration in accordance with the existing procedure

A Few Things About You

• Previous experience in retail and post office is preferred but not essential
• Helpful, friendly and comfortable working with the public
• GCSE Maths and English at grade C or above (or equivalent)
• To be enthusiastic, committed and self-motivated
• To be able to work as part of a team but also on their own initiative

Why Choose James Hall Group of Companies? All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
Great People Deserve Great Things As a member of our retail division, you can take full advantage of our benefits package, which includes:

• Occupational pension scheme
• Life insurance scheme
• Employee Assistance Programme
• SPAR discount scheme
• Annual loyalty bonus scheme
• Long service awards
• Cycle to work scheme
• Retail discount scheme
• Paid leave in the event of a family bereavement
• Enhanced Christmas day rate of pay
• Christmas gift
• Training and development
• Apprenticeship opportunities
• Enhanced alarm call out rate