SPAR Kenton - Retail Assistant
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Position Overview & Specifications
Contract Type: Permanent Hours of work: 16 hours per week Location: SPAR Kenton, 37-39 Halewood Avenue, Kenton, Newcastle Upon Tyne, NE3 3RX Salary: Competitive
Job Overview
A Bit About Us James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.
G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s. We are looking for a committed and enthusiastic individual to join our sales team as a Retail Assistant.
More About the Role As a Retail Assistant you will be at the forefront of our stores driving customer service. It is your job to provide help and assistance to the customer to ensure they find everything they need whilst they are in our store.
Here’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
- Ensuring that all store standards including customer service, health and safety, and food and hygiene are maintained
- General cleaning duties
- To maintain and up date administration in accordance with existing procedures
A Few Things About You
- Excellent interpersonal and communication skills
- Product Knowledge is essential
- Be helpful and friendly and feel comfortable working with the public
- To be enthusiastic, committed and self motivated
- Adopts a ‘can do’ attitude to challenging situations
- Have a flexible approach to working hours
- To be able to work as part of a team but also on their own initiative
- Previous experience in retail is preferred but not essential
- GCSE Maths and English at grade C or level 4 (or equivalent)
Why Choose James Hall Group of Companies? All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
Great People Deserve Great Things As a member of our retail division, you can take full advantage of our benefits package, which includes:
- Occupational pension scheme
- Life insurance scheme
- Employee Assistance Programme
- SPAR discount scheme
- Annual loyalty bonus scheme
- Long service awards
- Cycle to work scheme
- Retail discount scheme
- Paid leave in the event of a family bereavement
- Enhanced Christmas day rate of pay
- Christmas gift
- Training and development
- Apprenticeship opportunities
- Enhanced alarm call out rate
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grocery Stores
Based on transatlantic hiring benchmarks for SPAR Kenton - Retail Assistant roles across James Hall & Co's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grocery Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,035 - £18,749 bracket, including retirement vesting and health parity.
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