Desktop Support Engineer
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
About the Position
We are looking to hire a Desktop Support Engineer to provide technical support for users of our automated and manual trading environments, which include a mix of in-house and third party applications. Technology is central to our business, and you’ll play a crucial role in making sure we can meet our trading objectives.
Strong interpersonal skills and the ability to analyse and deconstruct technical problems will be needed as you work with our Linux, Network, and Cybersecurity administration groups to monitor systems and troubleshoot problems in real-time. You’ll also work closely with the IT Engineering team to manage our entire IT infrastructure.
A large part of this role is technical problem-solving. The right person will listen patiently to the end-user as you diagnose, troubleshoot, and resolve issues at the desktop, server, and network levels. The feedback loop on resolving issues is immediate and gratifying.
This position sits within our IT Operations group, a team of Engineers who monitor and manage a mixed environment of Linux and Windows across a physical/virtual computing landscape spanning three continents. Our decisions have a real and immediate impact on our colleagues as they focus on their daily work.
About You
- Enjoys helping people and solving problems
- Solid foundation in information technology and networking principles, and technical strength in networking, programming, or system administration
- Knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment
- Working knowledge of Active Directory, Group Policy and other common Windows administration sub-systems
- Clear, concise, and empathetic verbal communication skills
- Excellent written communication skills, including the documentation of technical procedures and maintaining knowledge base articles for users and fellow Engineers
- Willing to work occasional evening or weekend hours
- Familiarity with the Linux operating system and computing environment is a bonus
- Technical strength in programming or scripting for the Windows platform (especially PowerShell) is a bonus
- Fluency in English required
Jane Street is an Equal Opportunity Employer
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Research & Development
Based on transatlantic hiring benchmarks for Desktop Support Engineer roles across Jane Street's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Research & Development.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £55,606 - £55,606 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying Research & Development openings directly to your inbox.
