Customs Broker
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Position Overview & Specifications
Job Title: Customs Brokers
Hours: Full-time
Type of Contract: Permanent
Job Scope
To provide a full customs brokerage service to all domestic and international clients
Main Responsibilities
- Create Customs declarations ensuring correct codes / schemes used for both import & export.
- Create transit documents and ensure Customs compliant.
- Prepare all paperwork for export, including raising airway bills.
- Liaise with customers and suppliers to obtain relevant paperwork.
- Arrange transport for both international and domestic from start to finish, updating on status and final POD.
- Cost and provide quotes for all enquiries, offering advice on transit and Customs formalities.
- Deal with any Border Force enquiries.
- Create records and ensure conformity of ETSF facility.
- Co-ordinate day to day schedule for drivers & use of subcontractors.
- Load and unload vehicles when necessary, keeping record of goods in warehouse.
- Finalise file checking charges in preparation for invoicing.
- Pick and pack organisation.
In addition, the post holder will be expected to:
- Undertake reasonable requests from managers in line with the range and scope of the post.
- The conduct of the post holder must be in accordance with the terms of any UK legislation e.g. employment legislation, human rights etc.
- Comply with the requirements of the Risk Management Policy, a copy of which is available on the Intranet.
- Demonstrate a professional attitude towards work, including confidential information.
Competencies/Personal Requirements/Experience
- 5 years’ experience in a customs environment.
- Experience of imports and exports.
- Good understanding of customs systems, preferably Descartes, Conex, Boxtop.
- Good interpersonal communication skills including the ability to work within a team and interact across the Group.
- A logical approach to problem solving is essential.
- Ability to develop and build relationships both internally and externally.
- Strong customer focussed attributes.
- The ability to understand business and customer requirements and find solutions.
- Good general IT skills and understanding and a good knowledge of MS Office.
- Ability to work under pressure and to tight timescales.
- Ability to work independently, using own initiative, remotely and outside of normal office hours.
- Be flexible when required and work within a changing environment.
Equality & Diversity Statement
Every Employee has a personal responsibility for acting in accordance with the equality and diversity policy of Jersey Post Group, respecting the rights of all colleagues and customers.
Health & Safety
All employees are required to undertake their duties in a safe manner having regard for the health and safety of them selves and others.
Job Types: Full-time, Permanent
Pay: £26,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Overtime
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Staines: reliably commute or plan to relocate before starting work (required)
Experience:
- Customs: 4 years (preferred)
Work Location: In person
Reference ID: 0006
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customs Broker roles across Jersey Post Global Logistics's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £35,000 bracket, including retirement vesting and health parity.
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