Maintenance Assistant

Jersey Water’s people strategy is focused around providing a great place to work. We achieve this by ensuring we have high calibre, happy and engaged employees who work in a safe environment and are supported to experience new challenges and fulfil their potential.

Our people are crucial to the success of Jersey Water and, as such, we invest heavily in activities that support employee engagement and wellbeing. Our generous benefits package is focused on good mental and physical health and our people’s feedback is the starting point in creating our People Strategy.

Jersey Water’s company values are incorporated into everything we do; from the way we interact with our colleagues and customers, through to Strategy setting and delivery. Our values are so important that our performance is measured equally between the role that we perform and the way that we do it (living and demonstrating our values). Team participation and feedback flows through each of Jersey Water’s initiatives, with many people getting involved in projects outside of their own departments. Cross team collaboration is at the heart of everything we do.

Key Responsibilities

The role of the Maintenance Assistant is a key role within the Water Supply Operations Team, to help maintain the Company’s properties and water supply facilities by carrying out installation, refurbishment, and maintenance work. You will assist the Maintenance Supervisor and facilities team in a variety of duties across multiple sites in both external and internal environments. You will be given new challenges and follow an exciting learning curve with continuous support and guidance from the team.

Employee profile
You will also need to demonstrate the following attributes:

• Knowledge and experience in general building duties, including wet trades, carpentry, painting, general DIY skills
• Knowledge and experience in the safe use of portable tools and equipment
• Self-motivated discovery learning to develop and enhance skills appropriate to the role
• Written, verbal and interpersonal skills and able to always demonstrate a professional and focused manner
• A good level of IT literacy
• An enthusiastic, proactive, and self-motivated approach to work
• An organised, methodical working style, able to manage priorities and work with accuracy
• A strong attention to detail and the ability to solve problems by applying knowledge and understanding
• Able to work safely and with minimal supervision, including on site working
• Have a full, clean driving licence at a minimum of Class B1, B, and BE
• An appreciation of health and safety practices in utility environments

The following attributes would be advantageous:

• Qualifications or experience in building trades
• Qualifications in erecting portable access equipment such as zip-up scaffolds
• Qualifications and experience in applying safe systems of work
• Qualifications and experience of working in the road and traffic management
• Experience in using work recording and work management systems
• Familiarity with the principles of water supply hygiene

Skills, Knowledge and Expertise

What you do

• Maintain company properties, land, facilities, and reservoirs to support the delivery of water to customers, keeping a positive image of Jersey Water and ensure a safe and tidy working environment
• Assist in the loading and unloading of equipment and where necessary, transport stock and materials to various destinations, using company vehicles and trailers
• Complete works on a priority basis, recording time and activities on the work management system
• Assist with the delivery and setup of any equipment required for the Company’s emergency or community events
• Support the wider Water Supply Operations Team in tasks associated with land management
• Carry out other duties as required

How you do it (Company values)

• Take personal ownership for your personal and professional development, booking 1:1 meetings, performance reviews and focused five discussions. Fully preparing for each
• Constantly review the work that you do and the way that you do it, looking for opportunities to streamline processes
• Align your behaviour, actions and decision making with our values of We Care, We are ambitious and We work together at all times
• Act as a leader at all times, considering the impact of your actions on others
• Present a positive, can do attitude
• Support your Lead in successful delivery of departmental objectives and changes in policies and processes
• Challenge the ‘norm’ in a productive and positive manner
• Accept and give feedback readily, assuming positive intent
• Keep up to date with policies and procedures
• Work in a safe manner, using the Company’s health and safety management system, following health and safety policy and procedures.
• Put the needs of the company and our customers at the forefront of our minds
• To actively partake in inter departmental and wider company group initiatives to promote team working to ensure continuous improvement is demonstrated.
• To understand and live the Company Values, being able to demonstrate alignment to them as part of the performance review process.

Benefits

After completion of the 20 week probation period:

• Pension - Membership of the defined contribution scheme. Jersey Water pays 5% up to 5 years’ service and then 10%, employees pay 5%. A matching scheme is available whereby Jersey Water matches additional voluntary contributions up to a maximum of 5%.
• Death in Service - 4 times salary
• Private health scheme - Non contributory

We provide a friendly, people focussed work environment with a stimulating and rewarding quality of work. We focus on continuous improvement and support those who wish to develop their skills and experience.

The Company has the silver standard accreditation for investors in People and was shortlisted for Silver Overseas Employer of the year (2022).

About Jersey Water

Jersey Water supplying the water for our Island to thrive, today and every day; for Island life.

Jersey Water is the sole supplier of treated mains water for the Island of Jersey, we supply water to approximately 90% of the population.

Jersey Water supplies 7.3 billion litres of high-quality water each year for supply through a 580km distribution network.