Ground Operations Trainer: Newcastle Airport
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Position Overview & Specifications
Salary
ExcellentCountry
U.KWhat you will be doing...
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Based at Newcastle Airport and reporting to the Ground Operations Training Supervisor, the Ground Operations Trainer will be responsible for providing classroom training, support and coaching to Front of House colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.
You will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all front of house Teams to support them to achieve the highest performance standards.
The successful candidate will already be demonstrating Role Model behaviours. You will also have some experience of coaching and/or training delivery, either on an individual basis or in a classroom environment. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with the Front of House Teams.
What Can We Offer You?
We offer our valued colleagues a range of benefits including: -
- Generous Discretionary Profit Share Scheme
- Annual pay review
- Free Car Parking
- Free Uniform
- Contributory pension scheme
- 3 x Salary Life Assurance
- 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
- Option to buy and sell annual leave
- Cycle to Work Scheme
- Career progression opportunities
- Access to Mental Health First Aiders
- Employee Assistance Programme including professional counselling
- Colleague discounts on Jet2holidays and Jet2.com flights
- Recommend a Friend scheme (£250 for successful referrals)
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
Division
Jet2.comCareers With Us
AirlineCareers Dept
OperationsCareers Team
Ground Operations - Central SupportBusiness Area
Ground Operations UkTeam
Ground Ops Training UKCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Airlines, Airports & Air Transportation
Based on transatlantic hiring benchmarks for Ground Operations Trainer: Newcastle Airport roles across Jet2.com and Jet2holidays's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Airlines, Airports & Air Transportation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £31,643 - £31,643 bracket, including retirement vesting and health parity.
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