General Manager
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Position Overview & Specifications
Salary - up to £50,000 per annum
Schedule - Full Time
Experience - Previous experience within a quality restaurant
Plaza Khao Gaeng are seeking a General Manager to join their team. The successful candidate will be friendly, personable and passionate about hospitality. This is a fantastic opportunity for an experienced General Manager looking for a new role in an award-winning, critically acclaimed group.
The Restaurant
Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside.
Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall.
Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof.
The Position
As General Manager, you will be responsible for the overall performance of the front of house team, leading them by example to deliver the highest levels of service and an exceptional guest experience; and you will work closely with the Kitchen team to ensure that the quality of the food offering is consistently delivered, as well as the Directors to proactively drive the business forward.
If you have the following, then we want to hear from you:
- Prior experience as a Restaurant Manager or General Manager within high quality restaurants;
- Warm, personable and professional nature;
- Be creative with excellent attention to detail;
- Passion for and knowledge of food and beverage and the London restaurant scene;
- Ability to inspire, motivate, lead and develop teams;
- Working knowledge of food hygiene and health and safety requirements;
- Ability to manage staff costs and review rotas accordingly;
- A good understanding of managing a P&L;
- Ability to implement and maintain effective standardised systems, processes and controls;
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
- Monthly JKS Dining Out Allowance
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Perkbox - access to tons of retail discounts and our wellbeing hub
- Company tech scheme
Look After Yourself
- Discounted Gym Membership
- Company Donations for your involvement with Charities
- Cycle to work Scheme
- Employee Assistance Program
- Enhanced Maternity/Paternity Leave
- Access to Financial Advice
- Wedding Gift & New-born Care Package - Celebrating your big occasions
- Season Ticket Loan
Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.
The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.
JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for General Manager roles across JKS Restaurants's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £50,000 bracket, including retirement vesting and health parity.
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