Support Home Deputy Manager
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Position Overview & Specifications
JNHG have an exciting opportunity to recruit a Deputy Manager based in Walsall.
This position is a permanent, full-time position, working a mixture of office hours and shifts.
The successful applicant will assist the home manager and guide the staff team to provide high quality support and care to young people presenting a variety of diagnosis and behaviours that challenge.
We currently have 12 Young People aged from 15 to 24 years of age across 4 residential homes located in the Walsall and Birmingham area. We are professionals and one of the leading providers in the West Midlands specialising in transitional care and preventing hospital admissions. The types of Service Users we provide care and support for include; Autism, Learning difficulties, attachment difficulties, Self-harm, Challenging behaviour and more. We are growing fast and the opportunities to work for our organisations are endless.
Duties
Previous experience as a Deputy Manger would be desirable but not essential.
Responsibilities of a Deputy Manager:
- Maintaining up to date knowledge of statutory and procedural frameworks for residential care and communicating this to members of the team
- Ensuring that staffing levels and competences meet the requirements of the home and its residents
- To liaise with external parties, carers and parents as required.
- Ensuring each young person has a plan which reflects all their needs
- Ensuring all new staff receive a thorough induction
- Report and assist the manager in revolving issues relating to staff motivation, conduct and competences of staff members
- Monitoring finances and ensuring budgets are managed effectively
· Supervising junior staff including appraisals and probation sign offs
· Attending meetings for the young people
· Keeping paperwork up to date
· Completion of audits and reports
· On call duties
· Administration of medication and oversight of procedures and management of medication
· Covering in the absence of the home manager
A good understanding of CQC and the KLOES.
- To take the lead in dealing with emergency or complex situations that may arise.
- To support people in undertaking activities or development in their own home and in the community, including employment, education and other opportunities.
- To maintain records as required relating to people's lives, service and individual financial affairs.
About Us
At JNHG, we are a unique provider that welcome, emergency, transitional and long-term placements. As a provider, we are rated GOOD in all areas in our last 4 inspections. Our provisions are excellent at achieving great outcomes with high-risk young people that were in need of intense therapeutic support via DOLS, safe staffing levels and a consistent team. Our unique approach within our homes enables us to get good outcomes for young people by keeping them safe, meeting care needs, good routine and education. Our current commissioners are pleased with what we are achieving with their young people.
Deputy Benefits
- An ongoing training & development pathway.
- Any Sleep ins will be paid on top of wage.
- A great work/life balance. Flexible working patterns.
- Free meals on shift.
- Career Progression Opportunities & Company Pension Scheme & 28-day holiday.
- Enhanced training package which includes: Advanced MAPA and regular onsite workshops.
- Free Parking on-site
- Fantastic train links 2 mins walk
- Reflective Supervisions with external psychologist.
- Access to Blue Light Card savings - The UK’s number one discount service for the emergency services.
If you think you can make a real difference to a child or young person's life, and help to lead a team this may be the perfect opportunity for you!
Ability to commute/relocate:
- Walsall, West Midlands: reliably commute or plan to relocate before starting work (preferred)
Experience:
- providing care: 3 year (required)
Licence/Certification:
- NVQ Level 3 Children And Young People
Work Location: One location (Walsall)
Job Types: Full-time, Permanent
Salary: £27,000.00-£31,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Walsall: reliably commute or plan to relocate before starting work (required)
Experience:
- providing care: 1 year (required)
Licence/Certification:
- NVQ level 3 in Health and Social care or equivalent? (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Home Deputy Manager roles across JNHG's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £31,000 bracket, including retirement vesting and health parity.
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