Part Time Customer Service Assistant - 6 month contract (WFH)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you the type of person who firmly believes that customers must be happy, and can you make that happen?
Do you have a lovely, friendly personality and want to use it more in your job?
Do you have a natural desire to make others happy?
Perhaps this could be your next role.
We are a well-established and ambitious, family owned company specializing in delivering fresh fruit, milk and other produce to our corporate customers across London.
We are looking for a Part Time Customer Service Assistant to take care of our growing client base to ensure they are looked after and receive the highest level of customer care.
The key skills and personality we are looking for include:
- Bubbly personality.
- Manage Customer Emails in a timely manner
- Attention to detail and very thorough when following up customer queries.
- Build friendly but professional relationships with long standing customers.
- Take pride in providing awesome customer service and essentially make sure all customers are happy.
- Desire to work in a small team within a family owned, expanding London company.
- Must be confident in using computer systems.
THIS IS A WORK FROM HOME POSITION - HOWEVER APPLICANT MUST BE AVAILABLE TO ATTEND ONSITE TRAINING IN LONDON OFFICE.
Monday - Friday
1:30pm - 5:30pm
If you feel that you have the experience, dedication and the desire to thrive within this role, please send your CV and a Cover Letter explaining why you would be the best candidate.
Please keep Cover Letters personal as 'copy and paste' letters will unfortunately be ignored.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £11.00 per hour
Schedule:
- Monday to Friday
Experience:
- customer service: 2 years (required)
Work Location: Hybrid remote in London
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Construction
Based on transatlantic hiring benchmarks for Part Time Customer Service Assistant - 6 month contract (WFH) roles across Jones Bros's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Construction.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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