Crew Member
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Position Overview & Specifications
Job description
Please attach your CV and Cover Letter and include your preferred position.
Jump Inc. is the biggest thing in sporty-adrenaline fun to come out of the UK. A giant spring-loaded urban playground of the wall to wall trampolines, inflatables and ninja obstacle courses, Jump Inc. offers an airborne adrenaline rush with a soft landing for everyone from young children learning tricks and flips to athletes doing air-sports acrobatics.
Our people are our most important ambassadors for the Jump Inc. brand, and we work hard to ensure we have people on the team who can provide the best possible experience to everyone who walks through our door.
Do you want to be part of this exciting workplace and help our customers have an awesome time? If you're full of energy, enthusiasm and most of all have outstanding customer service then we want to hear from you. The hours of work include weekends although may include some midweek and evening shifts. day times and evenings. Some of the main duties and responsibilities include.
Responsibilities and Duties
· Greet and assist all customers entering the park.
· Engage and interact with the customers ensuring they have an awesome experience.
· Explain the rules for each station and answer any questions our customers may have.
· Follow scheduled cleaning procedures and clean ‘on the go’ ensuring the park's standards are at the highest level.
· Adhere to the Company Health & Safety Policy and Standard Operating Procedures to ensure the safety of customers and staff.
· Monitor, clean and organize the locker room, café seating areas and safety equipment.
· Report any problems with equipment to the management immediately.
· Ensure that the first aid kits are fully stocked.
· Report all incidents and injuries immediately to management.
· To undertake any other duties as deemed necessary to assist in the day to day running of the park.
Skills, personal attributes and experience required:
· An outgoing personality, can-do attitude and awesome customer service skills
· You can think quickly, react to and handle situations calmly and responsibly
· A first aid qualification is desirable but full training can be arranged
Benefits
As well as providing an awesome work environment, Jump Inc. has a strong and supportive team culture and provides many opportunities for development. This position comes with a range of benefits including competitive pay, great employee discounts and ongoing training!
To help us shortlist candidates for interviews we will be carrying out a small telephone screening for those who match the job criteria.
Positions: Receptionists, Court Marshall, Cafe Assistants
Job Types: Full-time, Part-time
Part-time hours: 12-25 per week
Salary: £5.28-£10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Crew Member roles across Jump-Inc's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £5 - £10 bracket, including retirement vesting and health parity.
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