Customer Handover Assistant (zero hours contract)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Just go are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale.
We are currently looking for seasonal staff to join our Front of House team.
As ‘the face’ of Just go, desirable candidates must possess excellent communication skills, be friendly, outgoing & have a strong eye for detail.
Maintaining high standards of customer service whilst ensuring the quality of information provided to clients is correct & informative is key to being successful in this role.
You will be assisting customers by delivering an exceptional customer service experience from start to finish of their holiday through:
- Meet & Greet clients
- Responsible for the complete handover of the motorhome to the customer from start to finish. Including obtaining the necessary documents, upselling shop items, taking payments, explaining rental agreement and providing a tour of the motorhome
- Collect clients from the local train station
- Responsible for inspecting and checking the vehicle on return from hire, including taking payment for all chargeable items and dealing with accident and damage scenarios
- Conducting final checks on all vehicles to ensure they are ready for hire, ensuring all additional extras purchased are loaded into vehicle
Ideal candidate:
- Strong customer service skills with a passion for creating a market leading customer experience
- Outgoing personality
- Strong attention to detail
- Keen, quick learner
- Must be computer literate & have experience in using a tablet device
- Able to work as part of a team as well as independently
- Full UK drivers’ licence (with more than 2 years driving experience)
Applicants must be available to work Saturdays and school holidays.
Shifts are available on a zero hours contract, hours between 8:30am – 5:00pm dependant on business requirements. Hours will be arranged in advance on a flexible basis & a rota provided in advance for the forthcoming week(s).
Job Type: Zero hours contract
Salary: £11.00 per hour
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Expected start date: 01/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Handover Assistant (zero hours contract) roles across Just Go's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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