Records Assistant

This varied role supports our Records Management team in managing Kew’s paper and electronic records, primarily focusing on paper records maintained in Kew’s central records Registry system. The Records Assistant creates new registered files as requested, adds new papers to existing files and oversees the closure of inactive files.

Additionally, the role provides key information services to staff - researching and answering a wide range of enquiries about access to and information from paper records. You will also assist the Records Manager in answering enquiries from staff about managing electronic records as we work to implement our SharePoint Electronic Document and Records Management system (EDRMS) across Kew.

This is a fixed-term position until June 2024.

• Employee Benefits - RBG Kew.pdf
  (PDF, 1924.01kb)
• Records-Assistant_job-profile_2022.pdf
  (PDF, 104.92kb)

This role would be an ideal fit for someone interested in gaining experience in the Records Management profession. Experience in customer service and good IT literacy is essential. Experience maintaining or using paper filing systems and electronic document and records management systems (such as SharePoint) is desirable, but full training will be provided.

The Records Assistant role requires strong accuracy and attention to detail, and the role holder must be able to work well independently while communicating effectively with stakeholders across the business.

This role is based at Kew with the option of regular home working for 1 day per week, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary will be £24,252 per annum pro-rata.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.