Customer Host – Casual
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Position Overview & Specifications
Job Location Batley Sports and Tennis Centre
Area Batley
Employment Type Casual
Salary £11.68 per hour
Contract Hours 0.00
Job Close Date 04/06/2023
Vacancy Reference VRN1936
Role Description
About Us -
Kirklees Active Leisure (KAL) is one of the most progressive Leisure Trusts in the UK and we're very proud of our achievements!
We're continually developing ourselves and we invest heavily in our product and facilities to provide the best possible experience we can for our customers.
We have over 3 million visits per year with an annual turnover more than £15m, with over 26,000 members and over 7,000 people on swimming lessons.
Benefits of Customer Host role
26 days annual leave + 8.5 public holidays, with 5 further days added after 5 years' service with KAL
Staff & family discounted membership
Good quality pension
Wide range of career opportunities
Requirements of Customer Host role
Experience of working with children
A basic understanding of Health and Safety
A mature, confident and professional approach
Flexibility with working hours (weekends is a must)
Responsibilities of Customer Host role
To work as part of a team to provide an efficient and effective service with special emphasis on customer care
Meet and greet all parties, groups and individual visitors
Set up, prepare party rooms and ensure all areas are clean and tidy after the party
We need to make you aware that anyone who is still in compulsory education (last Friday in June in the school year in which someone reaches their 16th birthday) that there are some restrictions in place per this guide here , as such these roles may not be suitable.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Sports & Recreation
Based on transatlantic hiring benchmarks for Customer Host – Casual roles across Kirklees Active Leisure's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Sports & Recreation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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