Support Options Officer
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Position Overview & Specifications
Β£25,409 - Β£26,845
Are you an enthusiastic, flexible, and motivated individual who works well in a fast-paced environment? Do you love a challenge and want to be part of a forward-thinking team β then this role is for you!
The TeamThere is a really supportive feel to our team; we have approachable and supportive managers who have an open-door policy and are willing to listen. The team all pull together to support each other and share their expertise. No two days are ever the same, but when the going gets tough we are all there for each other.
The RoleYou will work with a wide range of customers and their carers to ensure they receive the right input at the right time. Supporting customers to maintain their well-being and independence through personalised support plans.
You will receive referrals from the Hospital Assessment Team, Gateway to Care and the Community Well-being Hubs as part of the Self-Directed Support Pathway.
Part of your role will be to offer timely advice and information to customers and their carers so they can make an informed decision regarding their care and support needs. You will then facilitate and arrange support to meet their specific outcomes through a variety of options such as direct payments, commissioned or independent care providers and community organisations.
The pace of work means you need to be organised and resilient, but most of all you will care about the people we are working with.
This role will be a mixture of hybrid working, from home and within Civic 3.
For a full list of the role requirements please see the attached Job Profile.
Proposed interview days 23rd/24th/25th May 2023
Benefits- Generous annual leave entitlement
- Friendly and supportive team environment
- Ongoing Training and Career development
- Excellent pension scheme
- A range of family friendly policies, including flexible working and able to work from home
- We offer a wide range of well-being initiatives including a cycle to work scheme and discounted KAL membership
This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. We know thereβs a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for βRecruitmentβ. We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment. Closing date
07 May 2023, 11:55 PM
Important Information Job Profile Support Options Officer.pdf β 176KBCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Support Options Officer roles across Kirklees Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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