Senior Analyst - Comms & Strategy Group

On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations.
The Senior Analyst in the Comms & Strategy Group will play a crucial role in enhancing Klarna's global narrative, ensuring it is well-known, understood, and trusted among various external stakeholders. The successful candidate will leverage their analytic skills to support our communications and policy teams, produce compelling insights using external and internal data to enhance our narrative, explore applications of AI to increase productivity , and drive group-level analysis for business planning and cost/supplier analysis.
Who are we looking for?
We're looking for someone who is genuinely curious and passionate about communications and public affairs. The ideal candidate loves to tell stories with data and is always looking for innovative ways to communicate insights. In particular they are skilled at explaining data and its implications in a super digestible way to a majority non-analytical audience. They are a problem solver who will take a task and explore a variety of ways to deliver it in the most optimal manner, using their own initiative and ideas to deliver on our goals. They don’t wait to be asked, they are proactive, delivery focused and optimistic.

Key Responsibilities

• Produce insightful analysis to drive our Public Affairs efforts while producing insights to help land our messaging locally through usage & demographic insights.
• Produce insightful analysis to drive our global communications efforts by analyzing external data in the news, as well as finding supporting data that bolsters Klarna’s mission of being on the customer’s side.
• Explore, propose and build ways Artificial Intelligence can be used to enhance the group’s ways of working & boost productivity across all teams.
• Generate insights to inform and educate audiences in order to close perception gaps about Klarna and ensure accurate reporting and understanding of the business.
• Support group-level analysis for business planning, cost analysis, and supplier analysis.
• Present data-driven insights in a clear and engaging manner to a variety of stakeholders internally.

Key Performance Indicators (KPIs)
• Accuracy and relevance of analysis reports.
• Impact of AI initiatives either through efficiency savings or unlocked opportunities
• Quality and effectiveness of communication and presentation of insights.
• Contribution to business planning and strategic initiatives.

Skills

• Strong analytical skills and a keen eye for detail.
• Has experience and/or a strong interest in the media / political landscape.
• Excellent communication skills, with the ability to carefully present complex & at times sensitive data to a non-analytical audience.
• Familiarity with AI technologies and their application in a business context.
• Proficiency in data analysis tools and software.
• Curiosity and tenacity in problem solving.

What we offer:
Diversity & Community With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.
Ownership & Impact Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

Trust & Collaboration Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.
If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.
At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up! 
Challenges & Rewards We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

About Klarna Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 6,000 employees and is active in 45 markets. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.