Customer Service Representative
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
We have an exciting opportunity arisen with KO Bathrooms! We are looking for a new member of staff to join our team on a part-time basis in Durham or Bishop Auckland!
Job Role Includes:
- Meeting and greeting customers
- Dealing with phone queries
- Assisting clients who are placing orders on the phone and via email.
- Booking Appointments
- Basic Admin Duties
- Keeping your showroom clean and tidy
- Other various duties as required
- Sale experience
Full initial training will be given at our Durham Showroom.
You will need good computer skills and a very good phone manner. You must enjoy a customer faced roll and its essential that the correct candidate must have experience in a similar role.
-*NMW*
- Weekends + Holiday cover so you will need to be fully flexible
Saturday -10-4
Sunday 10-4
Bank holidays
plus holiday cover as required
The experience in showrooms needed, must have exceptional customer service and retail experience.
-Interview to be held in our Durham Store
Job Type: Part-time
Part-time hours: 12 per week
Salary: From £10.00 per hour
Benefits:
- Company pension
- On-site parking
- Referral programme
Schedule:
- Flexitime
- Holidays
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Representative roles across KO Bathrooms Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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