Sales & Customer Service Agent, German OTS £26,450
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Location: Remote (Maybe required in Canary Wharf on occasion)
Reports to: Team Manager
Progression: Agents can progress to positions such as Senior Agent, Trainer, Quality Support Executive and Team Manager
Hours: 37.5 per week, Standard Office hours are between 8am and 8pm Monday to Friday & 8am – 4pm Saturday to Sunday. Hours each week will outlined in a monthly rota.
Outline
We are looking for a Travel Agent to join our existing team for Center Parcs. Center Parcs offer holiday packages to European customers both online and over the phone. Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.
Responsibilities:
- Handle incoming calls for both sales and service calls
- Handle service requests in the applications system supplied by Center Parcs
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm visits already sold
- Upsell additional products, services and extended stays
Compensation & Benefits
- IIP Accredited Employer
- BUPA Life Insurance Scheme
- Childcare Vouchers
- Dentist scheme
- Eye test vouchers
- Corporate discounts, including hairdressing, gym membership, restaurants and bars
- Involvement with local charities and fundraising days/events
- 20 days holiday per annum plus an additional day per year of service up 5 days
- Recently built premises
- Recommend a friend scheme paid reward
- Apprenticeship positions available
- NVQ qualifications
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Business Consulting
Based on transatlantic hiring benchmarks for Sales & Customer Service Agent, German OTS £26,450 roles across Konecta's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Business Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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