Quality Assurance Tester - Contractor

WHO WE ARE

With over two decades of experience creating digital solutions that span across all customer touchpoints and deliver exceptional customer experience, we’re known for implementing best-of-breed, agile technology using rapid methodology that increases conversion, customer loyalty and revenue per client. We’ve built premium digital marketing, CRM, commerce and single view of customer solutions for household names in the B2B, retail and pharmaceutical sectors.

We support a wide range of B2B, B2C and D2C brands – from international and world-renowned retailers such as Harrods, Superdrug, The Body Shop and Office Shoes, to household names like Arsenal Football Club and Dreams beds as well as B2B brands such as Saint-Gobain, Brakes wholesale foods and LGC life sciences.

Voted B2B Website of the year and awarded the 2022 Resilience in Retail award with our client Brakes, Partner of the Year at the 2022 Mirakl Platform Pioneers Summit and SAP Customer Experience Partner of the Year 2021 just to name a few. With customer relationships of over 20 years, we’re dedicated to achieving successful commercial results for our customers and accelerating their digital growth.

WHAT YOU'LL DO ‍

• Plan and coordinate all Enterprise Test Management activities of Digital Transformation / e-commerce programs and projects

• Lead QA/ test teams including KPS, client and 3rd party QA teams
• Define QA/ test strategies with our clients which includes:
  • Implementation of a client focused Test Management organization including roles and responsibilities
  • Definition and implementation of the test process
  • Definition of best practice for environments, data and integrations
  • Definition and implementation of a Test Automation strategy
  • Definition of defect management process
  • Definition of appropriate test levels, test phases including entry-/acceptance criteria
• Defect management and triage, overseeing UAT / OAT phases
• Define and implement QA/ test tool strategies
• Define Test Governance and implement reporting KPIs on defects and quality
• Contribute to release and deployment planning including cutover planning

WHAT YOU NEED

• Significant experience as a Test Manager in Digital Transformation / e-commerce projects

• Experience in defining test strategies and concepts for e-commerce projects
• Experience in leading workshops and testing teams of more than 5 people
• Proven end-to-end testing experience with Agile and hybrid methodologies
• ISTQB Certified Tester Foundation Level (Agile Tester, Advanced Level Test Manager highly desirable)
• Experience with Test Automation strategies and tools (e.g. Tosca)
• Knowledge and experience of the Atlassian software suite (JIRA & Confluence)
• Knowledge and experience of typical Test Management tools (e.g. HP ALM, SAP Solution Manager, TestRail, Azure Devops, Xray, qTest)
• Experience working with external partners, suppliers and product owners and an external set of QA resources. This role will be working in a blended model of on and offshore
• Experienced in driving QA through the Software Delivery Lifecycle
• Ability to guide clients to establish consistent test management processes and create appropriate test documentation and controls
• Knowledge of non-functional testing, including Accessibility, Security, Performance, Page Speed benchmarking

• Experience working with SAP Commerce - Highly desirable
• Experience of testing Market Place implementations - Highly desirable