Operations Manager

With over 17 years of history, Krantz Designs have built an impressive record of achieving and delivering exceptional and personal service. When you join our company, you become part of a dedicated and passionate team who are driven by the fast pace and developing nature of the business. Our consistent and ongoing growth means that we are now looking to recruit an Operations Manager to run and oversea all processes from design through to the manufacturing of cabinetry, logistics and operations to an exceptional standard.

Essential;

• A minimum of 3 years experience of managing teams of 15 or more people is essential
• Substantial experience of Microsoft Excel, Word, Office, AutoCAD
• Experience of running a workshop / factory floor
• Have the ability to recruit, train and discipline employees where necessary
• Must have an innate passion for quality control and the delivery of exceptionally high levels of product and customer service
• The candidate will take full responsibility of managing the design, manufacture and logistics/ operations side of the business and carefully manage and track the relationship between each department, in order to ensure the smooth running of the manufacturing and production process of our handcrafted furniture
• Be an ambassador of the culture we have created at Krantz Designs and ensure everyone continues to operate alongside the company values
• Implementation of systems and processes to streamline the customer journey and manufacturing process from start to finish and take full responsibility of planning and monitoring these processes
• The ability to forecast requirements to deliver projects on time and on budget
• Communicating job expectations clearly to all employees and appraising where necessary based on the progress of the processes
• Must have the ability to contribute towards strategic business planning, prepare and complete action plans, implement production, productivity and quality, customer service standards, resolve problems and complete audits
• Must have the ability to track and improve all business KPI’s
• Be able to forecast requirements, with the ability to stick to an annual expenditure budget and look at ways to reduce cost in workshop
• Analyse and improve organisational process, workshop, employee and space requirements: implement changes
• Run a safe and injury free workplace, responsible for the health and safety in the workshop
• The operations manager will be solely responsible for the logistics and managing the warehouse operator and delivery team (managing stock levels)
• Minimising wastage

skills & proficiencies –

• Influential leadership qualities with the ability to maintain and enforce a positive culture and environment for the team
• Conflict Management, People Management, High-Level HR Duties
• Exceptional organisation skills with a deadline-oriented mindset
• Decision-Making, Critical Thinking and Problem Solving Skills
• Excellent communicator and the ability to build a rapport with each member of the team and be adaptable to different personalities when required
• Innate passion and desire to focus on quality control
• Operating a CNC Machine

*** Applications will not be reviewed unless submitted with a full application including the following documentation:

• Full CV to include all personal information and references
• A covering letter describing why you would be an asset to Krantz Designs and why you want to work for us
• Examples of projects you have previously been involved in which clearly showcase evidence of the implementation and smooth running of processes in previous work places.
• Salary expectations & notice period in current workplace.

Job Types: Full-time, Permanent

Salary: £35,000.00-£44,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lincoln: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Operations management: 3 years (required)

Work Location: One location