Pharmacy Counter Assistant
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Position Overview & Specifications
Job Summary
We have an incredible part time opportunity in our branch in Nunhead,Peckham, South London. This job will include working occasional Saturdays
Reports to: Pharmacy Manager
Responsibilities and Duties
- To identify medicine related problems or queries and bring these to the attention of the pharmacist.
- To answer queries on the supply and availability of medicines, where it is within your competence.
- To receive stock in accordance with SOPs.
- To ensure the safe and appropriate storage of medicines.
- To assist with stock control and the maintenance of reasonable stock levels within the pharmacy environment.
- To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care
- To assist with service provision to care homes including the preparation of Monitored Dosage Systems.
- To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
- To select and recommend suitable products and provide advice on their correct use.
- To provide advice on leading a healthy lifestyle.
- To refer to the pharmacist when appropriate.
- To assist with the engagement of patients onto advanced services such as MURs and NMS.
- To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources.
- To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business
Qualifications and Skills
- Good attention to detail and high levels of concentration.
- Excellent communication and customer service skills.
- Good level of IT literacy and numeracy
- A warm and friendly but professional attitude towards customers.
- An ability to respond to medical queries in a sensitive and professional manner.
- Experience of working in a retail environment (desirable).
- Flexibility in work pattern - You will be required to work some Saturdays and be able to work until 7pm some days.
Job Type: Part/Full-time
PLEASE APPLY BY BRINGING YOUR CV into the Store at Kristal Pharmacy, 127 Evelina Rd, Nunhead, London SE15 3HB.
Job Types: Part-time, Permanent
Part-time hours: 8-16 per week
Salary: From £10.43 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
COVID-19 considerations:
All customers and staff in the retail environment are required to wear a mask.
Work Location: In person
Reference ID: KL-CNTER-APR
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Pharmacy Counter Assistant roles across Kristal Pharmacy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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