Customer Service Representative - Spanish, Italian or French Speaking
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Position Overview & Specifications
Customer Service Representative - Spanish, Italian or French Speaking
The Company:
The Kurt J. Lesker Company is a leading global manufacturer and distributor of high-quality scientific vacuum products. We have been established for over 70 years and have sites across the globe! We supply multiple industries, including semiconductors, aerospace, R&D, universities, electronics, optical coating and the solar panel research/production market.
The Role:
Are you passionate about customer service? Are you always looking for innovative ways to solve customer queries? Are you experienced processing orders on a Customer Relationship Management (CRM) system?
If this sounds like you, then we have an excellent opportunity to join our dynamic multilingual sales team!
The KJLC EMEIA Sales team are highly skilled, with various technical expertise, languages and a wealth of Sales and Customer Service experience. We are looking for a highly motivated and passionate individual to continue the growth of our team and support the development of our Spanish Territory.
This is a full time, hybrid position based from our facility in St Leonards, East Sussex. Tuesdays, Wednesdays, Thursdays from the office and Monday and Friday from home. We offer a range of start and finish times and the added benefit of summer hours allowing an early Friday finish!
Overview of Customer Service Representative Responsibilities:
As the Customer Service Representative, you are responsible for processing all territory orders, providing customer with proactive updates relating to their orders, answering customer queries and achieving or exceeding sales KPI’s within your territory.
About you:
- You will have great communication skills
- You will have a true passion for customer service
- You will have excellent written and spoken English and either Spanish, French or Italian language skills
- You will have experience using a Customer Relationship Management (CRM) database
- You will have previous experience in a Customer Service role
- You will live within a commutable distance to EMEIA Head Office and be available to start within the next 4-8 weeks
What can we offer you?
As a privately held company, we can focus on the long term and invest in the future, which has allowed us to stay at the cutting edge while providing stability and growth for our employees for the last 70 years. Join us and be a part of something truly special.
- Competitive salary
- 25 days annual leave + bank holiday
- Matched pension up to 5%
- Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a 24-hour doctor service and cognitive behaviour therapies
- Income protection insurance
- Cycle to work scheme
- Enhanced maternity/paternity pay
- Hybrid working
- Monthly company lunch
- Corporate, wellness and charity events throughout the year
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Machinery Manufacturing
Based on transatlantic hiring benchmarks for Customer Service Representative - Spanish, Italian or French Speaking roles across Kurt J Lesker's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Machinery Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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