Casual CCTV / Telecare Operator
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Position Overview & Specifications
Our CCTV / Telecare Team are a key element to protecting the district and implementing the Council’s Community Safety Strategy.
You'll be responsible for operating the Control Room equipment such as camera and radios and undertaking monitoring and proactive patrol via our view screens. Taking Telecare Lifeline calls from vulnerable clients, liaising with family members, emergency services and the Police.
Our Control Room operates 24/7 - 365 days per year.
- Early shift start: 7am - finish: 7pm.
- Late shift start: 7pm - finish: 7am.
Key elements of the role include:
Clear Communication Skills
- Calm & Controlled Approach
- High Level of Accuracy
Please note that appointment is subject to completion of a DBS and Police Checks.
Job Type: Zero hours contract
Salary: £11.00 per hour
Benefits:
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
Ability to commute/relocate:
- Rochester, ME2 4AU: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: Casual CCTV / Telecare Operator
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Casual CCTV / Telecare Operator roles across Kyndi Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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